Privacy Policy

Purpose of the Privacy Policy

This privacy policy is intended to inform users of the website www.scaleupretrofit.be, managed by GreenWin, about the following:

• The personal data collected by the website
• How this data is used
• Access to this data
• The rights of website users

This privacy policy operates alongside the Terms and Conditions of the website www.scaleupretrofit.be set out in the Legal Notice.

Applicable laws

In accordance with the General Data Protection Regulation (GDPR), this privacy policy is subject to the following provisions:

Personal data are:

• processed lawfully and transparently;
• collected for specified, explicit and legitimate purposes, and will not be further processed in a manner incompatible with those purposes. In accordance with Article 89(1) of the GDPR, the storage and processing of this data for archiving purposes in the public interest, for scientific or historical research purposes, or for statistical purposes is not considered incompatible with the initial purposes;
• adequate, relevant and limited to what is necessary for the purposes for which they are processed;
• accurate and, where necessary, kept up to date. All reasonable steps will be taken to rectify inaccurate data with regard to the purpose for which it is collected;
• kept in a form that permits identification of the data subjects for no longer than is necessary for processing;
• processed in a way that ensures their security, including protection against unauthorised or unlawful processing and against accidental or intentional loss or destruction of this data.

The processing of collected data is lawful only if at least one of the following conditions is met:

• The data subject has consented to the processing of their data for one or more specific purposes.
• Processing is necessary for the performance of a contract to which the data subject is party, or in order to take steps at the request of the data subject prior to entering into a contract.
• Processing is necessary for compliance with a legal obligation to which the controller, GreenWin, is subject.
• Processing is necessary to protect the vital interests of any natural person.
• Processing is necessary for the performance of a task carried out in the public interest with which GreenWin is entrusted.
• Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, unless the interests, freedoms or fundamental rights of the data subject prevail.

Consent

By using the website www.scaleupretrofit.be, users consent to:

• All the terms included in this privacy policy;
• The collection, use and retention of the data listed in this privacy policy.

Personal data collected

When browsing the website www.scaleupretrofit.be, various personal data about users are collected.

What we collect:

• Last name, first name
• Email address
• Organisation
• Sector of activity
• Information you wish to share freely with us via the message window in the contact form
• Information about your use of the website (see “Cookie Policy” at the bottom of the page)

No additional data is collected without informing you beforehand.

Processing of this data

The personal data collected on the website www.scaleupretrofit.be is collected and processed only for the purposes specified in this privacy policy and/or on the relevant pages of the site. The personal data we collect will not be used for any other purposes.

Sharing of collected personal data

We may openly disclose information to employees of the company GreenWin, to the extent that they are the necessary persons to respond to your requests.

In addition, the personal data collected may be shared:

• If GreenWin is required to do so by law
• If the information is required for any legal proceedings

Outside of the situations set out in this privacy policy, personal information will under no circumstances be disclosed or shared with third parties.

Storage of personal data

GreenWin does not retain personal data longer than is necessary to achieve the purposes for which it is collected.

User rights

In accordance with Chapter 3, Articles 12–23 of the GDPR, users of the website www.scaleupretrofit.be have the following rights regarding their personal data:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object

To exercise any of these rights, access your data, modify it or delete it in any way, you can contact our Communications Officer, Celia Dolore, via email at celia.dolore@greenwin.be.

Cookies

The user is informed that, during visits to the website, a cookie may be automatically installed on their web browser.

Cookies are small files temporarily stored on the user’s computer hard drive by your browser and are necessary for the use of the website www.scaleupretrofit.be. Cookies do not contain personal information and cannot be used to identify someone. A cookie contains a unique identifier, randomly generated and therefore anonymous. Some cookies expire at the end of the user’s visit; others remain.

The information contained in cookies is used to improve the website www.scaleupretrofit.be.

By browsing the website, the user accepts them. However, the user must give their consent for the use of certain cookies. If the user does not accept them, they are informed that certain features or pages may be unavailable. The user can disable these cookies via the settings in their web browser.

Links to other websites

Our website may contain links to other sites. However, once you use these links to leave our site, we will not accept any responsibility for the content published on those sites.

We have no control over them. Therefore, we cannot be responsible for the protection and confidentiality of the information you provide while visiting these sites, and they are not governed by this privacy statement.

Changes to the privacy policy

To remain compliant with the law or to reflect any changes in our personal data management process, this privacy policy may change and be updated regularly. Users are advised to check this policy regularly to stay informed about our policy on the collection and processing of personal data.

How to file a complaint

If you are not satisfied with the way your personal data is processed by the managers of this website, you have the right to file a complaint with the Data Protection Authority via this link.

Use of Cloudflare Turnstile (anti-spam protection)

To protect our website against automated abuse (spam, malicious bots), we use the Cloudflare Turnstile service provided by Cloudflare, Inc..

Turnstile makes it possible to verify that an interaction with our website is carried out by a human user and not by an automated program, in particular when submitting forms.

In this context, certain technical information may be transmitted to Cloudflare, such as:

• the user’s IP address
• information about the browser and device used
• data relating to the browsing environment
• information necessary to assess user behaviour to detect bots

This data is processed by Cloudflare to ensure website security and prevent abuse.

Processing is based on our legitimate interest in protecting our website against fraudulent or automated use (Article 6(1)(f) of the GDPR).

Data may be transferred to servers located outside the European Union. Cloudflare applies the necessary safeguards to ensure an adequate level of protection for personal data.

For more information, you can consult Cloudflare’s privacy policy:
https://www.cloudflare.com/privacy/

Audience measurement cookies

This website uses Google Analytics to collect information about how visitors use the website, with the aim of improving its content, better tailoring content to visitors’ wishes and increasing user-friendliness. For example, this site uses cookies provided by Google Analytics. When using this type of cookie, the data collection process depends on how the advertising network operates.

analytics.js

• _ga:
  • Retention period: 2 years
  • Description: Used to distinguish users
• _gid:
  • Retention period: 24 hours
  • Description: Used to distinguish users
• _gat:
  • Retention period: 1 minute
  • Description: Used to reduce the request rate

ga.js

• __utma:
  • Retention period: 2 years after the last update
  • Description: Used to distinguish users and sessions. The cookie is created when the JavaScript library is executed and no existing __utma cookie is present. The cookie is updated each time data is sent to Google Analytics.
• __utmt:
  • Retention period: 10 minutes
  • Description: Used to reduce the request rate
• __utmb:
  • Retention period: 30 minutes after the last update
  • Description: Used to distinguish users and sessions. The cookie is created when the JavaScript library is executed and no existing __utmb cookie is present. The cookie is updated each time data is sent to Google Analytics
• __utmz:
  • Retention period: 6 months after the last update
  • Description: Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the JavaScript library is executed and is updated each time data is sent to Google Analytics.

We also collect your IP address in order to determine the city from which you are connecting, and also for security purposes.

No information linked to these cookies is transferred to third parties or used for other purposes.

Google claims to have implemented all necessary security measures to ensure data security through its participation in the “Privacy Shield”, the certification of which is visible via this link: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

You can choose to refuse cookies and the statistical analysis of your browsing data via the opt-out procedure available via this link: https://tools.google.com/dlpage/gaoptout?hl=fr

We process this data to analyse user behaviour overall, which enables us to improve the presentation and content of our site. This processing is based on the legal basis of legitimate interest (Article 6(1)(f) of the GDPR), in particular web activity measurement to improve our products and our site.

The data collected is shared with our website host and processed within the European Union.